Custom Reusable Bags Manufacturer|MOQ From 100 PCS|OEM & ODM|Worldwide Delivery Support
DATA & PRIVACY

Privacy Policy

What this website collects, who processes it, and what you can ask us to do about it. Written to describe exactly what the site actually does — no boilerplate we do not follow.

WHO WE ARE

The Data Controller

This website is operated by Wenzhou Xiangfu Arts And Crafts Co., Ltd., a custom reusable bag manufacturer and trading company based in Wenzhou, Zhejiang, China. For anything on this page, contact Linda@xfgy.top.

WHAT WE COLLECT

Two Kinds of Information

Information You Give Us

When you submit the quote form we receive what you type: your name, business email, company name, country, bag type, quantity, phone or WhatsApp number, the product or style you are interested in, your project details, and any artwork or reference files you upload. If you email or message us instead, we receive whatever you choose to send.

Information Collected Automatically

When you browse the site, Google Analytics 4 and Microsoft Clarity record standard usage data: the pages you view, how you arrived, clicks and scrolling, your approximate location derived from your IP address, and your device, browser and screen size. Clarity also produces anonymised session recordings and heatmaps of how pages are used.

WHO PROCESSES IT

Third-Party Services We Use

These are the only outside services that handle data from this website.

Google Analytics 4

Measures traffic and how pages are used. Operated by Google. Measurement ID G-17G1NGRH7K.

Microsoft Clarity

Records anonymised session behaviour and heatmaps. Operated by Microsoft. Project ID ybvuu770xp.

FormSubmit

Delivers quote form submissions to our inbox. Operated by FormSubmit. Your form entry passes through their service on its way to us.

COOKIES

Cookies and Similar Technologies

What Is Set

Google Analytics and Microsoft Clarity set cookies in your browser so they can tell one visit from another and measure a session. They may also read identifiers already stored by those providers.

What They Are Not Used For

They are not used to show you advertising on this site, and this site carries no advertising or retargeting pixels.

How to Refuse

You can block or delete cookies in your browser settings. Blocking them does not stop you from using the site or sending us an inquiry.

WHY WE HOLD IT

How We Use Your Information

To Answer You

The details you send are used to prepare your quotation, ask clarifying questions, produce samples and arrange production, shipping and payment. This is the main purpose.

To Serve Existing Orders

If you become a customer, we keep the information needed to fulfil the order and handle after-sales questions.

To Understand the Site

Aggregated analytics tells us which pages and products buyers actually look at, so we can improve them. It is not used to build a profile of you as an individual.

SHARING

Who Else Sees It

We do not sell your information, and we do not share your inquiry with other suppliers.

Our Own Staff

Your inquiry is seen by the sales and production colleagues who need it to quote and deliver.

Shipping and Payment

If you place an order, the details a freight forwarder or bank needs to move goods and clear payment are shared with them.

Service Providers

The analytics and form-delivery services listed above, acting on our instructions.

Legal Requirements

If we are required by law to disclose information, we will do so only to the extent required.

RETENTION

How Long We Keep It

Inquiries

Inquiry emails are kept while there is a possibility of doing business with you, and afterwards as a record of the enquiry. Ask us to delete yours and we will, unless we are required to keep it.

Analytics

Analytics data is retained according to the settings of Google Analytics and Microsoft Clarity. It is aggregated usage data rather than a record of your identity.

YOUR RIGHTS

What You Can Ask Us to Do

Depending on where you live, you may have legal rights over your personal information, including rights of access, correction, deletion, restriction and objection.

How to Exercise Them

Email Linda@xfgy.top and say what you want. We will respond within a reasonable period and will not charge you for a routine request.

Withdrawing Consent

You can withdraw consent to marketing contact at any time. Withdrawing consent to us holding your inquiry details will normally mean we can no longer quote or supply you.

SECURITY

How We Protect It

This site is served over HTTPS and form submissions are transmitted encrypted. Access to inquiry records is limited to staff who need it. No method of transmission or storage is completely secure, so we cannot promise absolute security.

CHANGES

Updates to This Policy

If the way this website handles information changes, this page will be updated and the date below will change. It was last reviewed on 9 October 2026.

This policy describes how this website operates. It is not legal advice and does not create rights beyond those given by applicable law.

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